Customer Portal

Deliver true personalisation, like never before!

A component within TProfile that completely sets us apart is the option to deliver a customer portal with individual online space for every customer. The portal delivers a truly personalised experience to every customer with a place to excite and engage them, a place to inspire and tantalise, a place where they can manage their travel preferences for a simpler travelling booking process for both them and your agents.

An integrated communication component ensures emails never get lost and messaging with agents is a s simple as possible. Other sections accommodate quotes, booking documents, payments, travel extras, travel history and wish lists, with suggested destinations based on preferences and past visited places. All of this combines to give your customers an exceptional experience.

And the greatest opportunity that the portal can provide for travel retailers and operators is the genuine delivery of personalisation for every individual customer via the application of artificial intelligence.

Let your customers manage everything in once place

  • Customer Control
    • Personal Information
    • Enquires
    • Quotes
    • Bookings
    • Payments
    • Documents
  • Inspire & Excite
    • Travel Wishlist
    • Travel Inspiration
    • Travel History
    • Holiday Countdown
    • Weather Forecasts
    • Travel Guides
  • Traveller Tools
    • Passport Reminders
    • Rewards
    • Offers
    • Price Alerts
    • Activities
    • Meet your Specialist
  • Management
    • Groups
    • Complex Itineraries
    • Repeat Bookings
  • Messaging
    • GDPR Compliant
    • Integrated email
    • SMS Alerts
  • Personalised Dashboards
    • Theme Travel Type (Ski, Cruise etc)
    • Inspirational Destination Images
    • Booking Status Driven

 

Request a Live Demo

3rd Party Integrations

Content ready to go.... if you want it! Beautiful content management system if you don't.

  • TProfile was able to quickly give our travel company additional features well beyond what our legacy CRM could do that didn't readily exist with any other provider.  They've been able to add bespoke components for us to shortcut or eliminate legacy systems while also delivering a beautiful and great looking product for our customers.  They're a fun group of people to work and collaborate with, and they always put your customer's experience first.

    Anthony Tucker
    All Inclusive Outlet Vice President & General Manager
  • Having worked with Tony and the team at T-Profile for quite a few months, we now have an amazing quote system that our agents can use to showcase every aspect of their customers holiday, and receive feedback about the quote.  Nothing is too much trouble for them and they are always there should you need anything.

    Jason Tuatara
    The Personal Travel Agents Manager
  • Just wanted to say many many thanks for all your hard work in getting us live yesterday, the website looks great.

    I have worked with a number of web development teams in the past and none of them have been as committed as you guys.

    The beers are definitely on me whenever we meet!!

    James Cole
    Panache Cruises Managing Director
  • Communication with customers and our overseas co-ordinators is now managed centrally via tprofile. That together with the dynamic task manager application ensures we deliver an exceptional and consistent service for our customers.

    Helen Doyle
    Perfect Weddings Abroad Managing Director