TProfile CRM

Your business, perfectly connected — manage every relationship, every step of the way.

At the heart of our platform lies our powerful Travel CRM — the single source of truth for your entire customer journey. Purpose-built for the travel sector, our CRM brings together enquiries, quotes, bookings, communications and profiles in one intuitive hub. Designed to handle complexity with ease, it empowers you to nurture stronger relationships, deliver seamless service and grow your business with confidence.

Beyond managing customer data, our CRM is the command centre for your workflows, automation, sales pipelines and marketing. It connects every touchpoint — your website, itinerary builder, cruise search, content hub and branded apps — so your team and your customers stay perfectly in sync. With dynamic dashboards, real-time data and advanced AI tools, you’ll have total visibility and control, helping you turn opportunities into loyal customers.

Customer Management & Insight
- Customer profiling with personas
- Full enquiry and booking history
- Loyalty points manager
- Dynamic customer segmentation
- Real-time customer data
Productivity & Automation
- Advanced workflows & task manager
- Automation of key actions & follow-ups
- Scheduled actions & reminders
- Out of office management
- User groups, roles & permissions
Communication Tools
- Custom email, SMS & WhatsApp templates
- Integrated outbound & inbound email
- Offers & promotions manager
- Marketing manager with audit history
Sales & Performance
- Quotes & booking overviews
- Sales pipeline & leaderboards
- Dynamic dashboards & real-time reporting
- Supplier management
- Trade distribution tools
Integration & Flexibility
- Manage multiple brands & branches
- Open API with webhooks
- Fully connected to websites, itineraries, apps & content
- TPilot AI tools for smarter work
- Taxonomy tools for structured data
Your Essentials, Covered
- Your branding & colourways, your way
- Your own domain, fully branded
- Securely hosted on Microsoft Azure
- One connected system to do it all
- Enterprise-grade security, always-on protection
- Constantly evolving with new features & innovation